Having a problem with one of our products?
Alltrax Help Center
Customer support is the most important aspect of our business and we are committed to provide the best possible customer support with a “live voice” at the other end.
Our technical services are available by phone or email; 8:00AM to 4:30PM PST (USA) Monday through Friday (except nationally recognized holidays)
The first step in the warranty process is to call our technical support department and explain your issue. We like to do as much troubleshooting as possible over the phone before we issue an RMA (Return Materials Authorization). If we find we need to get the product back for testing we will issue you an RMA number and you will need to fill out the below form and ship it back with the product.Download RMA Form